Uber, an incredibly fast growing car service/taxi alternative, has hit a pothole in Cambridge, MA. The service allows users to request a car from a smartphone app, track the driver’s progress to their location, pay the driver from their smartphone, and have the receipt emailed to them. Drivers sign up with the service, are vetted,…
In 1979, after a stampeded at an Ohio concert by The Who killed 11 people, Providence, Rhode Island Mayor Buddy Cianci cancelled the upcoming The Who concert. Most fans, while disappointed, got their refunds. But a few lazy fans didn’t bother and kept the worthless piece of paper for 33 years. Now some of them…
Next Monday, the maker of Equal will take the maker of Splenda to Federal District court in Philadelphia. Since Splenda was introduced in 1999, it has replaced Equal as the Number 1 artificial sweetener in the United States with 62 percent of the market. The case centers on Splenda’s advertising, which states “Made from sugar,…
We bring you another part of the Consumerist’s series on tips on exercising your rights as a consumer, with our comments Use a speaker phone – recording helps too Set aside at least 30 minutes – On hold time alone can take that away Get a human – Gethuman is very useful. And you can’t…
Another bit of advice from the Consumerist, on how to get satisfaction. Ask for what you want really nicely. Hone in on solutions, not on how bad it makes you feel. Cut to the Chase…expect solutions now…not at some indefinite time in the future. Volunteer Mediators are your friend. Complain to the relevant organizations…consumer advocacy,…
We recently decided here at Giving up The Ship to add to the focus of this blog with stories of consumers fighting against corporate illogic and insanity. In that vein, we refer you to this post from the Consumerist…their guide to fighting companies and winning. Get Screwed by a Company – It happens all the…