Complain to Win: 7 Stages of Esclation

By | January 15, 2007

Another bit of advice from the Consumerist, on how to get satisfaction.

  1. Ask for what you want really nicely.
  2. Hone in on solutions, not on how bad it makes you feel.
  3. Cut to the Chase…expect solutions now…not at some indefinite time in the future.
  4. Volunteer Mediators are your friend.
  5. Complain to the relevant organizations…consumer advocacy, state attorney, licensing authorities…
  6. Take it to Small Claims Court
  7. File a Civil Lawsuit